Last updated: January 22, 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit CharJohnson.com, join a H.E.A.L. Circle, download resources, or connect with Get A Policy Now through our site.

1. Information We Collect

We may collect:

Name, email address, and phone number

Demographic details you choose to share (e.g., how you heard about us)

Intake form responses for grief circles

Information submitted through contact, booking, or newsletter forms

Payment details for products or services are processed securely by third-party providers (e.g., Stripe, PayPal) and are not stored on our servers.

2. How We Use Your Information

We use your information to:

Send confirmations, reminders, and follow-up resources

Provide access to digital downloads and updates

Share newsletters, healing content, and offerings you opt into

Respond to questions or requests

Improve our services, website, and user experience

For Get A Policy Now, if you choose to inquire about insurance, your information may be shared internally with our licensed agents (including Coach King) to contact you about coverage options.

3. Confidentiality & Grief Circles

We treat your grief circle registration information with care and discretion.
We encourage all participants to maintain confidentiality within the circle; however, we cannot guarantee the actions of others in the group.
Grief circles are not therapy and are not a substitute for medical, psychological, or legal advice.

We do not record grief circles without clear notice and consent. If a session is recorded for training or replay, you will be informed in advance and may choose whether or not to participate on camera or with your name visible.

4. Cookies & Analytics

Our website may use cookies and basic analytics tools to understand how visitors use the site and to improve content and functionality. You can adjust cookie settings in your browser at any time.

5. Sharing Your Information

We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our business, such as:

Email marketing platforms

Scheduling and CRM tools (e.g., GoHighLevel)

Payment processors

Video platforms (e.g., Zoom)

These providers are only given the information needed to perform their services and are expected to protect your data.

6. Data Retention

We keep your information for as long as needed to:

Provide services you requested

Maintain records required for business or legal purposes

Stay connected with you if you’ve opted into emails or resources

You can request deletion of your personal data (subject to legal and business requirements) at any time.

7. Your Choices & Rights

You can:

Unsubscribe from emails using the link in any message

Request to update or delete your information

Opt out of non-essential communications

To make a request, contact us at:
📧 [email protected]

8. Children’s Privacy

This website, grief circles, and services are intended for adults 18+. We do not knowingly collect personal information from children. If we learn that information has been provided by someone under 18, we will delete it as soon as possible.

9. Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Links to Other Websites

Our site may include links to external websites (such as Get A Policy Now, scheduling pages, or social media). We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12. Contact

If you have any questions about this Privacy Policy or how your information is used, please contact:

Char Johnson
📧 [email protected]